State Act

The Tripura Guaranteed Services to Citizens Act, 2020

2. Definitions.- In this Act, unless the context otherwise requires,- (a) "Appellate Authority" means an officer appointed by the Government by notification invested with the power to hear appeal against the orders passed by any competent officer under this Act; (b) "eligible person "means a citizen who is eligible for obtaining the notified service. (c) "Competent Officer" means an officer appointed by the Government who shall be empowered to impose cost on the public servant defaulting or delaying the delivery of service in accordance with this Act; (d) "Designated Officer" means an officer who is required to provide citizen related service; (e) "Notified service" means any service notified by the State Government. (f) "Government" means the Government of Tripura; (g) "prescribed" means prescribed by the rules made under this Act; (h) "Public Authority" means the Organization or Authority or body or institution or a Local Authority established or constituted, - (i) by or under the Constitution in the State; (ii) by any other law made by the State Legislature; (iii) by notification issued or order made by the Government and includes, - (iv) body owned, controlled or substantially financed; or (v) Non-Governmental organization substantially financed; directly or indirectly by the Government. (j) "Public servant" means a person substantively appointed to any service or post of the public authority; (k) "Right to service" means right to obtain the citizen related services within the stipulated time specified in the Schedule; (l) "stipulated time" means the maximum time to provide the service by the designated officer or to decide the appeal by the competent officer or Appellate Authority notified under Section 3.